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City of Santa Ana Volunteer Information

All volunteers for the City of Santa Ana are required to complete City of Santa Ana Volunteer Procedures to volunteer at the Zoo. Please visit the City of Santa Ana Volunteer page at https://www.santa-ana.org/hr/volunteer to see all of the opportunities within the City and begin the Volunteer Process.

Attend a Volunteer Orientation to learn more about all of our volunteer opportunities.

Orientations take place in even-numbered months (February, April, June, August, October, and December) on the following schedule.

Orientation Part 1 1st Saturday 10:00am - 12:00pm Barn Classroom
Orientation Part 2 2nd Saturday 10:00am - 12:00pm Barn Classroom

Completion of both Part 1 and 2 Orientations is required for all Volunteer Opportunities and trainings for specific areas are scheduled on a rotating basis. RSVP's and a completed application are not required to attend Orientation Part 1. Attendees should check in at the ticket booth on the day of Orientation.

The following materials are required of all Volunteers before beginning training in any area:
  • City of Santa Ana Application for Non-Paid Volunteer Positions
  • Minor Authorization CDE B1-6 Form (Individuals under 18 years old only)
  • Supervising Children Authorization Form (Individuals interested in working with Children)
  • Signature pages for Receipt of City of Santa Ana Volunteer Handbook
  • Pass City of Santa Ana Background Check
  • Submit a Negative TB test
Please visit the City of Santa Ana Volunteer page at https://www.santa-ana.org/hr/volunteer to download the necessary forms.

For questions or to RSVP, please email Lauren Bergh, Zoo Education Specialist, at LBergh@santa-ana.org.


Zoo Ambassadors interact with the public presenting artifacts, interpreting exhibits, and assisting staff with education programs and special events. Advanced Ambassadors may also handle Ambassador Animals.

Family Farm Monitors assist the public in safely feeding and interacting with the goats and sheep and milking the interactive replica dairy cow.

Animal Services volunteers work side-by-side with a zookeeper to provide basic care for zoo animals. Must be 18 or older, additional interview and 1-year minimum commitment are required. Please note: this assignment is physically demanding involving raking, lifting and carrying and exposure to dust, dirt, hay and animal dander in various outdoor weather conditions.

Younger volunteers (age 12-14) volunteer with a parent or guardian (age 18 and older) as Ambassadors, Farm Monitors, Clerical, Special Events and Greeters.

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